If your insurance has changed, please fill out a Change of Insurance form.

After submitting a New/Change of Insurance Form, you will continue to be billed under your current credit card listed in our StoredPay system. You will be billed for any remaining deductible or private pay balance based on the date of service and not covered by your previous insurance. 

Accounts with unpaid balances after 60 days will be assessed a $10 rebilling charge. The terms of payment are covered in our Financial Policy on the Children’s Program web page.

Yes. While we do not bill out-of-network insurances, we are happy to provide you with a detailed receipt so you can work directly with your insurance to use any out-of-network benefits you may have.

Please call the front desk at (503) 452-8002 or email reception@childrensprogram.com to request this information.

No. Please be aware: Although your Mental Health coverage may include discounted or free visits through an Employee Assistance Program (EAP), our office does not bill any Employee Assistance Programs. All visits will be billed directly to your Mental Health coverage. 

As detailed in our Financial Policy, all clients are required to keep a valid credit card on file through StoredPay in order to receive services.

We will automatically charge your StoredPay card within a few business days of service.

If your card has expired, please submit a new StoredPay form. If you receive services while we are waiting for an updated credit card, a balance may accrue on your account, and there may be a delay in scheduling additional services. You can log in to MyProviderLink at any time to manually pay your balance.

Please fill out a separate StoredPay form for each child or family member receiving services, even if you are using the same card for each of them. Each client has a separate chart & account in our system, and this helps us ensure that we have your permission to charge your card for each family member seen in our clinic.

Yes! If you would like to set up an installment plan to pay off your balance, please contact the billing office via email (preferred) billing@childrensprogram.com or call 503-452-0307 during business hours. 

Yes, under certain circumstances. Please see below.

Initial Consultations and Therapy: You may cancel initial consultation and therapy appointments 48 business hours in advance without charge. A mandatory fee of up to 100% of the charge will be assessed for missed appointments or appointments cancelled without sufficient notice. Cancellations left on voice mail or emailed after business hours will be considered received as of the next business day.

Evaluations: If you must cancel an evaluation appointment, please notify us at least one week in advance. We may elect not to reschedule evaluations cancelled without sufficient notice.

To request a refund or charge correction, please call the billing office at 503-452-0307.

We send statements to current clients each month. If you have questions regarding your statement, please review our Financial Policy first.

If you have additional questions, please contact the billing office via email (preferred) billing@childrensprogram.com or call 503-452-0307 during business hours. 

Current Procedural Terminology (CPT) codes are used to track and bill healthcare services, including mental & behavioral health. CPT codes are standardized across providers and insurance companies.

This table provides the most common CPT codes billed at the Children’s Program. We encourage you to contact your insurance company for more information about your specific plan’s coverage.

This is a list of CPT codes we may use to bill for initial consultations and ongoing therapy services. This list is provided for your reference in case you would like to call your insurance company for more details about coverage.

Psychologist (Psy.D., Ph.D.)
90791, 90832, 90834, 90837, 90846, 90847

Licensed Professional Counselor (LPC)
90791, 90832, 90834, 90837, 90846, 90847

Please note that not all codes are billed for all visits. If you are a new client and have not yet attended an appointment, please contact your insurance company to inquire about coverage.

This is a list of CPT codes we may use to bill for psychological evaluation & assessment services. This list is provided for your reference in case you would like to call your insurance company for more details about coverage. Rates & coverage may vary based on which type of clinician is conducting the testing.

Licensed Psychologist (Psy.D., Ph.D)
96136, 96137, 96130, 96131

Testing Technician/Psychologist Resident/Psychology Intern/Practicum Student
96138, 96139, 96130, 96131

Please note that not all codes are billed for all visits. Pre-evaluation consultations and post-evaluation feedback sessions are billed as therapy appointments (initial consultations as 90791, parent feedback as 90834). 

This is a list of CPT codes we may use to bill for a visit with an MD (developmental pediatrician or psychiatrist).

90792, 99213, 90836

Please note that not all codes are billed for all visits. If you are a new client and have not yet attended an appointment, please contact your insurance company to inquire about coverage..