Don't Miss Out!
Subscribe to get our quarterly newsletter, which includes info on our new groups and classes when they get announced!
GET STARTED
Intake
New & Returning Clients
We have many licensed providers and providers-in-training who can treat ADHD, anxiety, and other common mental health and behavioral challenges that kids face.
Our intake staff will review your inquiry; if we have available providers who can address your needs, we will invite you for a phone screening to match you with a clinician and schedule an initial consultation. If we do not have availability, we will still follow up to let you know, and may include external referrals for you to pursue.
Fill out a New/Returning Client Inquiry if any of the following are true:
- You or your child has never been seen at the Children’s Program (even if they have a sibling who has)
- Your child’s last appointment at the Children’s Program was over 6 months ago
On Siblings
We consider each child individually, so if you have one child who is a current client and another who has never been seen before, the sibling will be a new client.
Families seeking to begin treatment for multiple children at once: Please submit a new client inquiry for one child at a time. We will establish services for one child at a time; after you have begun treatment for the first child, you can submit an inquiry for a sibling/second child.
Current Clients
If your child last attended an appointment at the Children’s Program within the last 6 months, they are a current client.
If your child has seen more than one clinician, it is possible they are current to one, but not to another. For example, you child may have seen one of our MDs for medication management a month ago, but not have seen their therapist for six months or more.
If you are current client who is interested in resuming a past service or establishing a new service (for example, your child sees a therapist and you would like to meet with a physician to discuss medication), please reach out to your current clinician (the one you saw most recently) and ask them to place an in-house referral for you.
Please visit the Client Dashboard for other resources, including forms and prescription refill requests.
specializing in Your Care
The Intake Process
01
Request an Initial Consultation
This form is required for all new clients and clients returning after a hiatus of 6 months or more.
The information you provide here is essential for us to determine the best way to meet your child’s current needs.
Please review our FAQs below before you get started.
02
We Review Your Submission
We review inquiries in real time, review providers’ current caseloads, and respond based on whether:
a) any of our clinicians have appropriate expertise to meet your needs as you describe in your inquiry
and
b) an appropriate clinician has room to add new clients to their caseload.
03
Watch Your Inbox
Members of our intake team review your submission and reach out within 5-7 business days.
If we have a clinician who can meet your child & family’s current needs, you will receive an email invitation to schedule a phone conversation with an intake specialist.
Don’t forget to check your junk or spam filter in case our email got caught there! The email will
Get help
Still have questions?
The intake team is available for phone calls by appointment only.
For new client questions, your fastest way to get in touch is to submit an initial consultation request.
For any other questions, please send us an email.
For new client questions, your fastest way to get in touch is to submit an initial consultation request.
For any other questions, please send us an email.
Frequently Asked Questions
What is the current wait time to see a clinician?
Currently, those clinicians at the Children’s Program who are taking new clients are booking anywhere from 8-24 weeks from the date of your intake phone call. Timelines and waits vary based on clinical presentations.
Wait times may be considerably shorter for families who are willing to work with a provider-in-training (practicum student, intern, or resident). All providers-in-training are supervised by licensed staff clinicians.
Wait times may be considerably shorter for families who are willing to work with a provider-in-training (practicum student, intern, or resident). All providers-in-training are supervised by licensed staff clinicians.
How can I have my child treated sooner?
Many of our excellent providers-in-training are available to evaluate for & treat common challenges that kids face, such as Attention Deficit/Hyperactivity Disorder (ADHD), anxiety, depression, and Autism Spectrum Disorder (ASD).
Wait times are significantly shorter for families who are willing to work with a provider-in-training.
Wait times are significantly shorter for families who are willing to work with a provider-in-training.
Do you offer reduced or alternative fee services?
Yes. At The Children’s Program, we are committed to helping everyone in our community access high-quality mental health services. We understand the high cost of mental health care when paying out-of-pocket for services. Therefore, we offer several reduced/alternative cost services, provided by our licensed clinicians, postdoctoral fellows, and pre-doctoral trainees.
How do In-House Referrals work?
If you are a current client, your clinician may place an in-house referral for you to consult with another provider in our practice. For example, your child might be receiving therapy for anxiety, but you and your clinician would like them get evaluated for ADHD.
A member of the Intake & Referrals team will email you a link to Calendly, which will allow you to book a phone call to discuss options and schedule with the new provider.
If your clinician has noted that they will place the referral through your chart, the intake team will email you an invitation to schedule a call within a day or two. Don’t forget to check your spam/junk mail folder in case it catches our email!
A member of the Intake & Referrals team will email you a link to Calendly, which will allow you to book a phone call to discuss options and schedule with the new provider.
If your clinician has noted that they will place the referral through your chart, the intake team will email you an invitation to schedule a call within a day or two. Don’t forget to check your spam/junk mail folder in case it catches our email!
I’d like to discuss seeing a new clinician. How do I do that?
If you would like to discuss seeing a new clinician (whether you want to switch or add a service), please email the Intake & Referrals Team at info@childrensprogram.com.
I’m a provider at another clinic and I’d like to refer a client to you. How do I do that?
If you are a provider looking to refer a client to us, please direct the client to this page to complete an inquiry form. You can send any additional documentation via fax at (503) 452-0084.
Please note that we operate on a passive referral system, so we require prospective clients to complete an inquiry form before we contact them.
Please note that we operate on a passive referral system, so we require prospective clients to complete an inquiry form before we contact them.
I’m a current client. How do I check the status of my in-house referral?
Current clients can email info@childrensprogram.com to inquire about the status of an in-house referral. If your clinician has placed a referral and you are waiting to hear from us, we recommend you check your spam/junk folder in case an email from childrens-program-outgoing-messages@childrensprogram.com got caught there.
Ready to start your journey?
✓ KIDs
✓ TEENAGERs
✓ PARENTS
✓ FAMILIES
Get Started Today
✓ KIDs
✓ TEENAGERs
✓ PARENTS
✓ FAMILIES
Our intake team is standing by to help. Send us a request today to get started!